Privacy Policy

1. Introduction

ANAX Capital Markets LTD (Reg-nr:2025-00168)is registered in Saint Lucia with following registered address, Ground floor, The Shelby Building Rodney Village,Rodney Bay,Gros-Islet,Saint Lucia.The company is incorporated in accordance with the International business company at Cap 12.14 (IBC IC Act) with the organizational and legal form a-limited liability company as international business companies.

Anax Capital Markets LTD is responsible for protecting the privacy and safeguarding the personal data of our clients, including (i) Retail Clients, (ii) Professional Clients, and (iii) Eligible Counterparties, as well as website visitors ("you").

Your privacy is important to us. This Privacy Policy outlines how we collect, process, and manage personal data in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("Data Protection Law").

For any questions or concerns regarding your personal data, please contact us at: [email protected]

2. What Kind of Personal Data Do We Collect?

• Identity Data (e.g., full name, date of birth, nationality, tax number, identification documents)
• Contact Data (e.g., email address, telephone number, residential address)
• Screening Data (e.g., political background, sanctions, criminal records, and adverse media checks)
• Risk Assessment Data (e.g., client risk score and categorization)
• Economic and Appropriateness Data (e.g., income, source of income, investment experience, trading objectives)
• Financial Data (e.g., bank account and payment details)
• Transaction Data (e.g., payments, trading activity)
• Technical Data (e.g., IP address, login data, browser type, device information)
• Communication Data (e.g., chats, emails, call recordings)
• Profile Data (e.g., username, preferences, feedback, survey responses)
• Usage Data (e.g., user session information, interactions with our services)

3. Purposes for Processing Data

We process personal data for the following purposes:

• Account creation and identity verification
• Providing services and processing transactions
• Fraud prevention and risk management
• Marketing and service improvements
• Legal and regulatory compliance

4. Cookies

We use cookies to enhance user experience. For more details, refer to our Cookie Policy

5. Data Sources

We collect personal data from the following sources:

• Direct interactions (e.g., account registration, service usage, customer support inquiries)
• Third parties (e.g., financial institutions, KYC service providers, analytics vendors)
• Automated technologies (e.g., cookies, log files)

6. Automated Decision-Making

We may use automated processing for:

• Client risk profiling and categorization
• Fraud prevention
• Economic suitability assessments

You have the right to object to automated decision-making under applicable laws.

7. Data Protection Measures

We implement technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

8. Data Retention

We retain personal data for a minimum of 10 years after the end of the business relationship, in accordance with SCA regulations.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent and request data deletion
• Restrict or object to data processing

10. Data Sharing & Transfers

We may share your data with the following entities:

• 1. Regulatory Authorities & Government Entities: When required by UAE law or for compliance with financial and regulatory obligations.
• 2. Financial Institutions & Payment Service Providers: To process transactions and ensure secure payment processing.
• 3. Affiliated Companies & Business Partners: For operational support and improved service delivery.
• 4. Identity Verification & Screening Service Providers: To perform KYC, AML, and risk assessment checks.
• 5. Cloud Storage & IT Service Providers: To securely store and manage personal data.
• 6. Marketing & Analytics Providers: To personalize and improve our marketing communications and services.
• 7. Anti-Fraud & Security Providers: To detect and prevent fraudulent activities.
• 8. Legal & Professional Advisors: For compliance, risk management, and legal consultations.
• 9. Customer Support & Communication Platforms: To provide efficient support and service notifications.
• 10. Cross-Border Transfers: When necessary, we ensure data transfers comply with UAE Data Protection Law and apply standard contractual clauses where required.

11. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be published on our website.

12. Contact Information

For any questions about this Policy or your personal data, contact us at: [email protected]